Order processing

All orders are processed pending credit authorization, and availability within 24 hours of being received, and will be shipped within 1-3 days after being processed Monday - Friday. Orders placed on weekends or holidays will be processed the following business day. 

All orders are shipped from our warehouse in Salt Lake City, UT. 

You will receive an email once your order has shipped containing tracking information.  You will be able to track your shipment with the tracking number provided.

Please make sure your shipping address is correct when checking out. 

Once your order has been delivered, we are not responsible for packages that are lost or stolen.  

 

Shipping Policy  

FREE standard shipping on all orders over $50.00 USD in the U.S.

$6 standard on all other orders within the U.S.

$30 guaranteed overnight delivery.

 

International shipping

International shipping is a flat rate of $30.00 USD.  

Shipping times may vary on international orders, but your order will be processed in a timely manner to make sure you receive your purchase as quickly as possible.

Seedling&co. is not responsible for collecting VAT from international customers.  We also are not responsible for fees associated with customs tax, or duty fees.  You, as the customer will be responsible for payment to courrier at the time of delivery.

Please be aware of the customs and duty charges applied by the government of your country before purchasing.

Taxes

Sales tax will be applied at time of purchase to customers located in the state of Utah.  Non-Utah, USA customers are responsible for all taxes related to purchase.  International customers are responsible for all import taxes, duty, and/or custom fees for their orders.

 

Return policy

We want you to be completely in love with the items you purchase from Seedling&Co, but we understand that sometimes purchases need to be returned.  Your customer satisfaction is of the upmost importance to us.  

We have a 14 day return policy.  You have 14 days from the date of purchase to return a product.  

Email us at hello@seedlingandco.com to initiate a return.  Customers are responsible for return shipping charges, unless items are being exchanged.  Seedling&co. will provide you with a return label if this is the case.

All returns must be in original packaging, with tags still attached.  A return will not be accepted if tags are missing, or the item has been worn, washed, or altered in any way from it's original state.

All sale items are FINAL SALE, and NO RETURNS will be issued.

All teethers, underwear, tights, hair accessories, or socks will not be accepted as returns. 

All returns will be accepted at the sole discretion of Seedling&co.

Refund of payment will be processed within 7 days of Seedling&co. receipt of returned merchandise. 

All refunds will be credited back using the original form of payment.

Unfortunately at this time, we are not able to accept returns on international orders.

 

Collaborations

We love to collaborate with persons, or companies with like-minded values, and ideas that match ours.  We value relationships formed through collaborating.  If you are interested, please contact us at hello@seedlingandco.com

 

Payment options

Seedling&co. accepts all Major credit cards (e.g., Visa, MasterCard, American Express, Discover). We also accept payment by Apple Pay and PayPal.  All payments are made at the time of checkout through our secure server.

 

Questions or concerns

For all other questions, or concerns not addressed here, please contact us at hello@seedlingandco.com, or go to our contact page, and submit the form.  Our customer service desk is open Monday - Friday 8am to 8pm MST.  Any inquiries sent after these hours will be responded to promptly during business hours the following business day.